ledgerhands.
For U.S. accounting firms

Hire dedicated payroll support

Payroll runs on a calendar that does not move. A dedicated payroll professional gives that calendar a full-time owner — recruited to your process, interviewed by you, managed by us.

  • Interview every candidate
  • Replacement guarantee
  • One flat monthly fee
The work

The deadline that cannot slip

Every other accounting deadline has some give in it. Payroll has none. Miss it, or get it wrong, and the error is visible to every employee at your client's company by the end of the day — which is why payroll tends to be handled by whoever is most senior and least available. Dedicated payroll support moves that work to someone whose calendar is built around it.

What this seat covers

  • Payroll processing support
  • Employee onboarding data
  • Payroll reconciliations
  • Payroll reporting support

GUSTO · ADP · QBO PAYROLL

This is a support seat: your firm keeps the filing responsibility, the sign-off and the client relationship. See where it sits among the six roles on our services page.

How a payroll support placement works

Four steps you care about, out of the seven we run.

  1. 01

    Discovery call

    Thirty minutes on your payroll calendar, client count, pay frequencies and which steps require a licensed sign-off at your firm.

  2. 02

    We recruit and screen

    Sourcing, English screening, accuracy-weighted assessments and hands-on tests in Gusto, ADP and QuickBooks Payroll. References checked.

  3. 03

    You interview the shortlist

    Meet 2–3 finalists. For this seat, test process discipline — that is the attribute that keeps a payroll calendar intact.

  4. 04

    Training, onboarding, and then every day after

    Training on your payroll calendar and checklists, security onboarding, then ongoing HR, payroll and performance management from us.

The full seven-step process, including our six screening gates, is on the how it works page.

One flat monthly fee covers all of it

Payroll support seats are scoped and quoted on the discovery call, based on your payroll calendar and client volume. One flat monthly fee, everything below included — no per-run charge and no per-employee charge.

  • Recruiting & screening
  • HR & payroll
  • Equipment & workstation
  • Training
  • Performance management
  • Quality assurance
  • Account management
  • Replacement guarantee

Questions firms ask about this seat

Who is responsible for payroll tax filings — us or Ledgerhands?

Your firm. This is a support seat, not a licensed payroll bureau: your dedicated professional prepares, reconciles and assembles, and the filing responsibility, the sign-off and the client relationship stay with your firm. We are explicit about that boundary because payroll is one of the places where a vague division of responsibility becomes expensive.

What happens to payroll if our person is sick or on vacation?

We are their employer, so cover is our problem, not yours. Payroll calendars are documented during onboarding precisely so that continuity does not depend on one person's memory, and we manage leave planning around your run dates rather than around ours. If the seat ever needs replacing permanently, that is covered free of charge under our replacement guarantee.

Can they work in Gusto and ADP under our firm's accounts?

Yes — in your instances, under accounts you provision, at the permission level you set. Proficiency in Gusto, ADP and QuickBooks Payroll is assessed during screening, and we train to your specific calendar and checklists before the first run they touch.

How do you handle employee data, which is more sensitive than most?

The same way we handle all client data, which is to say: NDAs signed before any access, MFA on every account, company-issued managed workstations with no local data storage, least-privilege role-based access and an enterprise password vault. Full detail is on our security page, and if you have a security questionnaire we will complete it before your discovery call.

Give the payroll calendar an owner

Book a 30-minute discovery call. We'll map the run cycle and scope the seat.

Book a discovery call